NEEDS AND PROBLEMS OF SMES IN THE CONTEXT OF LEAN SIX SIGMA METHODOLOGY. FRENCH AND POLISH PERSPECTIVE

Piotr Grudowski, Malgorzata Wisniewska, Ewa Zajkowska-Leseure

Abstract

The article presents the results of the research conducted in Polish and French SMEs referring to the context of the implementation and application of the concept of Lean Six Sigma. The research was conducted in the form of case studies, observations and individual interviews. <BR />The pilot studies led to the identification of the needs, expectations, concerns and experience of these companies. At the same time possible benefits and the barriers related to the implementation of the Lean Six Sigma methodology in the SMEs were disclosed. <BR />The results of the research considered also the suggestions and expectations of the employees of the surveyed organizations. <BR />The majority of companies using elements of the LSS in both countries had difficulty with the correct use of the of Lean or Six Sigma tools. These results ultimately confirmed the demand for Lean Six Sigma methodology dedicated to SME sector.

Keywords

small and medium-sized companies, lean six sigma, research, methodology

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IMEKO TC

TC14 - Measurement of Geometrical Quantities

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