Measurements to assess the effort related to different kinds of software maintenance

Alessandro Murgia, Marco Ortu, Roberto Tonelli, Giulio Concas, Michele Marchesi, Steve Counsell

Abstract

The Issue Tracking System is a repository used to support the software development activity. Differently from Bug Tracking Systems, the Issue Tracking Systems are not bug-centric. Indeed, they record entries related to corrective, adaptive and perfective maintenance. This study tackles in the under-explored aspect of software maintenance related to the resolution of the issue-types new feature, task and improvement. We mine the issue tracking systems of five open source projects with more than 9000 issues, discovering that maintenance effort and priority are influenced by the issue-type handled.

Keywords

Software Maintenance, Issue repository, Issue resolution-time, Empirical software engineering

Download

IMEKO-TC4-2014-417.pdf

DOI

-

IMEKO TC

TC4 - Measurement of Electrical Quantities

Back to the proceedings