UNCERTAINTIES CAUSED BY HUMAN FACTORS - CAN AN EMOTION DETECTOR HELP?

Andreas Kamcke

Abstract

Uncertainties in results caused by human factors of test persons are well known in the area of testing the speech quality of telephone connections. The presence of this kind of uncertainty components were already known when this test methodology was introduced. For elimination or reduction a new approach by using emotion detection is presented. First results and limits are given. In order to get a universal method standardization is urgently needed.

Keywords

emotion detection, human factors, telephone, subjective tests, uncertainties

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IMEKO-WC-2015-PL-004.pdf

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