THE REMOTE SERVICES LABORATORY AS A METROLOGY KNOWLEDGE MANAGEMENT INTEGRATOR AND ITS IMPACTS ON SOCIAL RESPONSIBILITY

André Luiz Meira de Oliveira, Carlos Alberto Schneider, Gustavo Andrade Maestri

Abstract

The demands for qualified metrology consultancy and technical support are increasing exponentially due to the current market conditions. Consumers are more aware of quality issues than ever before, informed by the mass media and supported by organizations of consumer–right defense. Companies are investing in better testing and inspection facilities to bear the development of new products and processes, to maintain the processes operating on target with minimum variance and to segregate non-conforming products before they can reach the hands of the customer. In this scenery, there is a complete collection of free-lance professionals, technology centers and other companies and organizations that provide consultancy and metrology services pushed by the above-mentioned demand. Central LASAR is a remote laboratory that appeared as a channel to normalize these relations. The solution has been tested, showing that the approach is technically and economically feasible for the service suppliers as well as for their customers, including the increasing of social coresponsibility aspects between customers and suppliers.

Keywords

shared databases, on line support, social coresponsibility

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PWC-2006-TC7-002u.pdf

DOI

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IMEKO TC

TC7 - Measurement Science

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