PROSPECTIVE ANALYSIS OF QUALITY VS. LABOR PRODUCTIVITY: THE CASE OF THE LABORATORY OF CALIBRATION OF THE DIVISION OF METROLOGIA, CRCN-RECIFE

Ralph Santos Oliveira, Mércia L. Oliveira

Abstract

The present work presents a prospective analysis of the implementation of Norm ISO17025 and PNQ criteria in the Laboratory of Calibration of the CRCN. The adopted methodology was described by Griffth. The results showed an average increasing of the 70.25 in all evaluated parameters, demonstrating the importance of the implementation of the quality norms and accreditation.

Keywords

quality assurance, accreditation, calibration services

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PWC-2006-TC11-011u.pdf

DOI

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IMEKO TC

TC11 - Measurement in Testing, Inspection and Certification

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