DIGITAL TRANSFORMATION: TOWARDS A CLOUD NATIVE ARCHITECTURE FOR HIGHLY AUTOMATED AND EVENT DRIVEN PROCESSES

Alexander Oppermann, Samuel Eickelberg, Paul Kruse

Abstract

Introducing new information systems in organizations, often result in information sinks that disrupt people’s productivity and prevent a successful change management process. In this paper the Operation Layer is presented. A Cloud Native concept to break up data silos, to streamline workflows and to centralize IT services while maintaining the department’s workflows. This concept will simplify the IT maintenance while flattening the change management curve at the same time.

Keywords

Digital Transformation, Universal Service Hub, Metrological Processes, Robotic Process Automation

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IMEKO-TC6-2022-021.pdf

DOI

10.21014/tc6-2022.021

IMEKO TC

TC6 - Digitalization

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