PROSPECTIVE ANALYSIS OF QUALITY VS. LABOR PRODUCTIVITY: THE CASE OF THE LABORATORY OF CALIBRATION OF THE DIVISION OF METROLOGIA, CRCN-RECIFE

Ralph Santos Oliveira, Mércia L. Oliveira
Abstract:
The present work presents a prospective analysis of the implementation of Norm ISO17025 and PNQ criteria in the Laboratory of Calibration of the CRCN. The adopted methodology was described by Griffth. The results showed an average increasing of the 70.25 in all evaluated parameters, demonstrating the importance of the implementation of the quality norms and accreditation.
Keywords:
quality assurance, accreditation, calibration services
Download:
PWC-2006-TC11-011u.pdf
DOI:
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Event details
Event name:
XVIII IMEKO World Congress
Title:

Metrology for a Sustainable Development

Place:
Rio de Janeiro, BRAZIL
Time:
17 September 2006 - 22 September 2006