U. Surya Rao , A. Pal Pandi, D. Jeyathilagar
An analytic study of integrated total quality management practice in technical education – Faculty Perspective
The importance of the education sector, particularly in a professional discipline like engineering studies, is increasing day by day in our country. The quantitative growth of the institution in private sector provides smacks of attempts to commercialize and this need to be curbed. Nowadays, a major threat in our country is that of brain drain which may occur very rapidly in the near future due to attraction of good quality students to foreign universities. It is, therefore, necessary for the Indian technical education system to change its face by improving the standards and offer world-class quality technical education matching the global standards so as to attract the students to Indian technical educational institutions. At present, most of the manufacturing sectors are gaining more benefits by the adaptation of quality concepts like TQM, ISO 9001:2000, Six Sigma, Kaizen, 5S and others, which are now being tried in the service sector of education also. The aim of this research paper is to study and analyze the integrated TQM practice in technical education. This work starts with background theory and outlines the result of a study conducted on faculty from selected engineering institutions in Tamilnadu to obtain a faculty perspective of the integrated TQM practice in their technical institutions. The collected data has been analyzed and interpreted by using Statistical Package for Social Sciences (SPSS) like ANOVA and correlation analysis. Based on the analysis, useful findings and recommendations have been made.