Ralf Woll, Stefan Peplowsky, Falk Steinberg, Philipp Tursch
SIX SIGMA EDUCATION FOR SMALL AND MEDIUM SIZED ENTERPRISES
Six Sigma improvement projects are increasingly conducted in Brandenburg’s SMEs. A brief overview is given on completed projects. Brandenburg’s SMEs demand for education in this field. The conceptual structure of Six Sigma training concepts in Germany poses a problem for SMEs, due to the lack of flexibility. SME employees have to allow up to 25 days for this training, which often take place far away. The concept presented herein designs individual onsite training for the needs of regional SMEs. The complex educational content is offered in a modular form, based on the individual level of knowledge. That way a gradual completion of the training is possible without the need to schedule long absences in SMEs. The modular system takes out the “time pressure”. This is also an improvement for young professionals with families. After successful completion of a one week intensive training that can be carried out in two blocks, improvement projects are carried out on-site by the new Six Sigma specialists and are instructed by Six Sigma experts. Simultaneously, the corporate network of the Department of Quality Management, BTU Cottbus, is further developed. Network partners are those enterprises, where students conducted improvement projects over the last four years. The student teams are integrated into the training concept. In the future, they will be instructed by the SMEs Six Sigma specialists. This way, students are able to develop business contacts with regional SMEs at an early stage of their studies, contacts that are continuously expanded and reinforced with the help of the corporate network. Should, due to this practice further training needs arise, they can be met in a modularized way through so-called micro-modules. These might comprise, for example, only a few hours. The training concept can be designed individually and aims to enhance the competitiveness of regional SMEs, by means of a university knowledge transfer.